What people are saying about Dr. Don...

"A practitioner skilled beyond his years, who connects and communicates with his patients."
Jim, Age 53
San Rafael

"With Dr. Don, treatment was so comfortable and easy, I wish I would have done it sooner!"
Lori, Age 37
Novato

"I like Dr. Don because he is really gentle on my teeth and he is really, really nice to me. He is the best!"
Meghan, Age 8

"Going to Don Wilson is a breath of fresh air. James is actually EXCITED to go to his next appointment. Dr. Don and his staff are the best! James loves the movies he can watch while having his braces adjusted. What a great addition to Novato’s business community. Thanks Dr. Don!"
Kim (mom of James, Age 10)
Novato

"I chose Dr. Wilson for my adult orthodontic treatment after consulting with Orthodontists all over the Bay Area. I was referred to Dr. Wilson by the head of the dental department at San Francisco's eminent University of the Pacific, School of Dentistry. I immediately felt that Dr. Wilson understood the complexity of my condition and had a plan that finally made sense to me. His confidence, intelligence, and sincere caring moved me to entrust him with my orthodontic care. I am in the last quarter of my treatment, and I am very happy with the treatment thus far. Dr. Wilson and his staff are professional, accommodating, and incredibly attentive. The office is immaculate and upbeat. I would highly recommend Dr. Wilson to both children and adults for orthodontic treatment."
- Andrea R.

"Just wanted to take a moment to thank you for your wonderful, compassionate care of me on my first visit to your office. I was in to have you fix a permanent retainer put in by another orthodontist, which had popped off a very very "compromised" tooth. Leaving me with a tooth that was wiggling around in my head like a worm on a hook. Needless to say I was nervous, about starting treatment with a new Orthodontist in such a vulnerable position.

I feel I need to tell you the story behind my arriving at your office. My previous orthodontist had simply refused to see me on an emergency basis, because they were "too busy to fit me in after having just returned from vacation". I was dumbfounded. Since I'd had a very good relationship with them in the past, seeing them just once or maybe twice a year when the retainer would come loose. They also told me I should find another Orthodontist, and offered no referral. That was how they left it. I was very frightened, shocked, and felt more than a little vulnerable. I just didn't know what to do. Then Sharon recommended you. She was sure you could help. She was right, boy howdy was she right! When I came in and was very nervous, and reeling having been mistreated by my previous Orthodontist.

You saw my apprehension, and did everything to make me feel at ease. You made me laugh, made sure I knew exactly what was happening at every moment. You read my twitchy fearful body language, and made me laugh and relax, and make very thing alright. Everyone, from the moment I walked in, was kind, helpful, happy, real Human Beings! I can't tell you how relieved I was to discover the new retainer should last at least 4-5 years, which my previous Ortodontist never promised. I can tell my the way it's fitting in my mouth, my wiggle worm tooth is finally well protected! I finally feel it's a secure situation. You did this all at a cost less than my previous Ortho ever offered. Thank you doesn't begin to cover it. Too bad I won't get to visit ya'll more often cause I'd love to save up my tokens for that IPOD...Thanks Dr. Don, and everyone at your wonderful practice...You Rock!"
Lyn, Age 42
Tomales

"I feel like a school kid eager to write a composition about my first experience with an orthodontist. Don added to my wealth this evening. Thank you Don for being you - for being a generous spirit and a beautiful soul. I enjoyed your hospitality, your professionalism, your ability to explain and educate. I sensed you as a true doctor - your caring and concern fueled by an intention to be an instrument of healing and enlightenment for better health. You and your staff and wonderful wife and tokens and mp3 players and shopping bag of goodies and most of all - the presence of a deeply good natured and generous professional - you Don - you and Charis and the amazing creation of your practice enriches me and all of Marin County. Thank you for the experience.
P.S. I never thought I would so look forward to wearing a Tee shirt. I'd even wear a sandwich board to let people know how much I enjoyed my experience at Dr. Don's."
Cheryl, Age 53
San Rafael

"Dr. Don and his team are this great combination of very current treatment with a wonderful warmth and sense of fun. My children, whether they’re patients or not, can’t wait to go. They're thorough, professional and make the process fun for the kids. We've been thrilled with our experience."
Signed: A mom who comes all the way from San Francisco
(mom of Sarah, Age 8)

"If we had not seen Dr. Don for a second opinion Keelan would be, by now, in the 1st phase of a multi-phase, very expensive, treatment plan. All of which may not have been necessary. Dr. Don's approach was of the least amount of intervention necessary to achieve the same outcome. I am so grateful for the time he spent explaining to myself and my son what his approach would achieve. His success lies not only in his professional expertise but also in his ability to communicate with both adults and children. The office staff is warm and welcoming. The waiting room is full of fun ways for kids and grown-ups to pass the time. All high-tech tools and equipment are in plain view and not mysterious or intimidating for children to see. Dr. Don and his very talented, design conscious wife, Charis, have thought of everything! I will continue to spread the word."
Susan, RN, PHN (mom of Keelan, Age 8)
Novato

"I love coming to see Dr. Don, Nycole, his trusted assistant, and his friendly staff. The office is fun and the jokes are great. I love getting tokens as a reward for flossing my teeth and wearing my neck gear. At first, my teeth were really crooked like that street in San Francisco. Nine months later, my teeth look great and I have a beautiful smile! Thanks Dr. Don!"
Maddison "Mad Dog”, Age 9
San Anselmo

"Dr. Don is treating my case, and I am a dentist, need I say more. Dr. Don blends excellent clinical skill with a warm and friendly environment."
Dr. James Birrell
Greenbrae

"Dr. Don and his staff have been incredible. Their office offers everything I was looking for in an orthodontist...educated doctor and staff, warm & friendly staff, comfortable office for my children, positive reinforcement for my children's success with treatment and competitive prices. Seeing Dr. Don over the past 6 months has also proven his experience and service is impeccable. The entire staff...Dr. Don, Lori and Nycole, are genuinely excited to greet my twins each visit for their treatment and ask then how they are doing. The physical results have made an incredibly positive impact on their appearance, but more importantly their precious little self-esteem at 8 years old. Thank you to Dr. Don, Charis, Lori and Nycole for helping making that happen for my girls."
Christy (mom of Emily & Maddy, Age 8)
Novato

"My daughter and I visited 2 other orthodontists before choosing Dr. Don. We are truly impressed by his personal, gentle care and attention to his patients, and he carefully explains things each step of the treatment. It's a pleasure to walk into Dr. Don's office; the staff is kind, friendly and caring. Dr. Don makes my daughter feel very comfortable, there are no complaints when we have an appointment."
Giovanna (mom of Piera, Age 12)
Novato

"My daughter, Kelly, has been a patient of Dr. Don’s for three months and the difference in her teeth is amazing! I highly recommend anyone who is considering orthodontics (regardless of age) to meet Dr. Don and his staff. They are outstanding! It is too important a choice not to visit them first."
Kyoko (mom of Kelly, Age 16)
Novato

"It’s one of the only places we go where my daughter begs to get there early and then when it comes time to leave, she tells me she’d like to stay all day."
Jill (mom of Kelly, Age 10)
Novato

"I chose Dr. Don Wilson because I wanted cutting edge technology bundled with personalized service. Dr. Don and his staff are friendly, knowledgeable and professional. As an adult suffering from jaw pain, I needed help. I needed an Orthodontist who was willing to take the time to find the appropriate treatment for me. I also needed an Orthodontist who was willing to be directly involved with my ongoing treatment. Dr. Don Wilson is that person."
Martha, Age 43
Novato

"This is my first experience with orthodontics and it’s turning out to be great. Dr. Don’s office is a Nordstrom-like experience: from the advanced technology and equipment, experienced and professional team, super clean environment, and office décor that will make you want to redecorate your house. It’s so tasteful, not to mention that I am made to feel like a queen every time I walk into their office! I am greeted with warm smiles and genuineness as Dr. Don and his staff takes time to find out how I’ve been doing with my braces."
Wendy, Age 38
Petaluma

"As a 2nd opinion, Dr. Don became my 1st choice."
Maia (mom of Danny/David, Ages 14/17)
San Anselmo

"My mom and I drive 500 miles to see Dr. Don. He’s the best."
Chris, Age 15
Newhall

"Everything and everyone is so pleasant; it’s such a pleasure to go to the office."
Bruce (dad of Seth, Age 14)
Novato

"The whole Team at Dr. Don's is really great. Everyone is so upbeat & friendly and of course incredibly professional. Scheduling appointments is easy & efficient, with reminder calls. The orthodontic work is outstanding; Dr. Don is an excellent practitioner. Nycole is great, they explain everything they are doing with your teeth, which helps you understand how your teeth are shifting & how close you are to your time frame of getting them off :) It is a great positive vibe to come into the office. I love the tooth tokens (can't wait to see what I am going to get) & I love Dr. Don's corny jokes. Thanks Team for making this experience fun and pretty much pain free."
CA, Age 39
San Rafael

"The staff are the coolest people ever!"
Sarah, Age 16
Novato

"I call Dr. Don the 'carnival man' because he is so nice and fun and smiley. Plus, you can earn prizes! He's GREAT!"
Georgia, Age 8
Novato

"Dr. Don's office is very warm, inviting, and caters to kids! They are also very professional and do a fabulous job. In fact, I have told many friends about the quality and the service my son Tony has received. They are the best!"
Gia (mom of Tony, Age 9)
Novato

"Dr. Don, Charis, Nycole and Lori are more like a family than a dentist's office. Dr. Don is a consummate professional with an upbeat personality and an affable style. He and Nycole explain all procedures thoroughly and make me feel like I am a participant, not a patient. They call me between appointments to ask how I am. The offices are completely modern with the latest high tech equipment. I even get to choose my own DVD, and, earn valuable tokens for following the Doctor's orders. Going to the orthodontist is fun!"
Gary, Age 53
San Rafael

"I like going to Dr. Don’s office and getting Tooth Tokens. Me and my dad and my sister put our tokens together and got a Playstation 2. It’s really fun."
Marco, Age 8
Petaluma

"Here's my top ten list for reasons we like Dr Don! There are quite a few orthodontists to choose from, but our choice was made very easily. Why? It started on our first visit and continues on each time we come in; Your business is a very welcome place; it's kind of like an extension of our home.
When we walk in the kids are happy to be there because of :
1) your warm, comfortable office decor; it's not sterile or intimidating as some other offices are. It's like home!
2) the staff—we are always greeted using our names—you know us and treat us like real people rather than just another faceless customer.
3) there are fun activities for the kids to do, incentives for them to
succeed from the computer to the tokens to even tasty treats to positive testimonials on the wall to read
4) You use positive reinforcement as your motivation to get my kids to keep flossing/brushing/etc. (although teenage boys will still be boys and not always do what is best for happy teeth!)
5) Color available for the braces—My kids just love to think of and choose color combos for their braces! You can change them whenever you come in! How cool is that!
6) You know your stuff! It is very obvious that you use the best and latest technology
7) I like your attitude of thinking outside the box as well—your sense of humor is wonderful!
8) You send us e-mail reminders of upcoming appointments—hopefully we will always be there!
9) Cost—Your rates/payment options are very reasonable and helpful and saved us a lot of money!
10) You show us respect and a true sense of wanting to help us. You know what its like to get braces, so you know how to make braces positive experience. You talk to us like real people.
You care :) "
Tyler (Dad of Travis & Kelsey, Ages 13 & 10)
Novato